- <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
- "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
- <html>
- <head>
- <title>UTas ePrints - Market orientation: See no evil, speak no evil, hear no evil</title>
- <script type="text/javascript" src="http://eprints.utas.edu.au/javascript/auto.js"><!-- padder --></script>
- <style type="text/css" media="screen">@import url(http://eprints.utas.edu.au/style/auto.css);</style>
- <style type="text/css" media="print">@import url(http://eprints.utas.edu.au/style/print.css);</style>
- <link rel="icon" href="/images/eprints/favicon.ico" type="image/x-icon" />
- <link rel="shortcut icon" href="/images/eprints/favicon.ico" type="image/x-icon" />
- <link rel="Top" href="http://eprints.utas.edu.au/" />
- <link rel="Search" href="http://eprints.utas.edu.au/cgi/search" />
- <meta content="Jones, Colin D." name="eprints.creators_name" />
- <meta content="Hecker, Rob" name="eprints.creators_name" />
- <meta content="Colin.Jones@utas.edu.au" name="eprints.creators_id" />
- <meta content="Rob.Hecker@utas.edu.au" name="eprints.creators_id" />
- <meta content="conference_item" name="eprints.type" />
- <meta content="2007-03-19" name="eprints.datestamp" />
- <meta content="2008-01-08 15:30:00" name="eprints.lastmod" />
- <meta content="show" name="eprints.metadata_visibility" />
- <meta content="Market orientation: See no evil, speak no evil, hear no evil" name="eprints.title" />
- <meta content="pub" name="eprints.ispublished" />
- <meta content="350204" name="eprints.subjects" />
- <meta content="public" name="eprints.full_text_status" />
- <meta content="paper" name="eprints.pres_type" />
- <meta content="Market Orientation, Marketing Theory, Intangible Resource " name="eprints.keywords" />
- <meta content="The concept of a market orientation it is not universally accepted to be beneficial despite strong support for its status as an intangible resource supportive of a competitive advantage. Research on market orientation is largely quantitatively based focussing on justifying the performance link rather than determining what actually is a market orientation. This paper contends that in its current state, market orientation research is trapped in a quantitatively-driven research paradigm, unable to investigate and translate what market orientation is and how it can be applied.
- It is suggested an over reliance upon quantitative methods has largely limited research to identifying the relative degree of market orientation for a specific entity within a sample at the expense of expanding our understanding of the construct. A qualitative case study approach potentially offers researchers a means through which to respond to the challenge of Gable's (1995) desired research agenda. Three possible case study approaches are identified; firstly, pattern matching (identify market orientation), secondly, the industrial networks approach (to isolate and explain market orientation), and lastly, action research (to demonstrate the value of future market orientation research).
- " name="eprints.abstract" />
- <meta content="2003-06-11" name="eprints.date" />
- <meta content="published" name="eprints.date_type" />
- <meta content="21" name="eprints.pages" />
- <meta content="5th World Marketing Congress" name="eprints.event_title" />
- <meta content="Perth, Australia" name="eprints.event_location" />
- <meta content="11-14 June 2003" name="eprints.event_dates" />
- <meta content="conference" name="eprints.event_type" />
- <meta content="UNSPECIFIED" name="eprints.thesis_type" />
- <meta content="TRUE" name="eprints.refereed" />
- <meta content="http://www.ams-web.org/displaycommon.cfm?an=2" name="eprints.official_url" />
- <meta content="Anderson, A.B., A. Basilevsky, and D. P. J. Hum. 1983. “Measurement: Theory and Techniquesâ€ÂÂÂÂ. In The Handbook Of Survey Research. Eds. P. H. Rossi, J. D. Wright and A. B. Anderson. New York: Academic Press.
-
- Andrews, K. 1971. The Concept Of Corporate Strategy. Homewood, IL: Irwin.
-
- Ansoff, H.I. 1965. Corporate Strategy: An Analytical Approach to Business Policy Growth and Expansions. New York: McGraw-Hill.
-
- Bain, J. 1968. Industrial Organization. Wiley, New York.
-
- Baker, W.E., and J M. Sinkula. 2002. “Market Orientation, Learning Orientation and Product Orientation: Delving into the Organization’s Black Box.†Journal of Market-Focused Management 5: 5-23.
-
- Barney, J. 1986. “Organizational Culture: Can It Be a Source of Sustained Competitive Advantage?†Academy of Management Review 11: 656-665.
-
- Bigne, J.E., J. Aldas-Manzano, I. Kuster, and N. Vila. 2002. “The Concept Mapping Approach in Marketing: An Application in the Travel Agencies Sector.†Qualitative Market Research: An International Journal 5: 87-95.
-
- Boeker, W. 1989. “The Development and Institutionalization of Subunit Power in Organizations.†Administrative Science Quarterly 34 (September): 388-410.
-
- Boshoff, C. 1999. “RECOVSAT: An Instrument to Measure Satisfaction with Transaction-Specific Service Recovery.†Journal of Service Research 1: 236-49.
-
- Bowen, H., and Wiersema, M.1999. “Matching Method To Paradigm In Strategy Research: Limitations Of Cross-Sectional Analysis And Some Methodological Alternatives.†Strategic Management Journal 20: 625-636.
-
- Caruana, A. 1999. “An Assessment of the Dimensions and The Stability of Items in the MARKOR Scale.†Marketing Intelligence & Planning 17: 248-253.
-
- Churchill, G.A. 1979. A Paradigm for Developing Better Measures of Marketing Constructs. Journal of Marketing 16 (February): 64-73.
-
- Cohen, W.M., and D. A. Levinthal. 1990. “Absorptive Capacity: A New Perspective on Learning and Innovation.†Administrative Science Quarterly 35: 128-152.
-
- Cook, T.D., and D. T. Campbell. 1979. Quasi-Experimentation: Design & Analysis Issues for Field Settings. Chicago: Rand McNally College Publishing Company.
-
- Day, G.S. 1994. The Capabilities of Market-Driven Organisations. Journal of Marketing 58 (October): 37-52.
-
- Deshpandé, R., and J. U. Farley. 1997. Measuring Market Orientation: Generalization and Synthesis. Journal of Market-Focused Management 2: 213-232.
-
- Deshpandé, R., and F. Webster. 1989. “Organizational Culture and Marketing: Defining the Research Agenda.†Journal of Marketing 53 (January): 3-15.
-
- Deshpandé, R., J. U. Farley, and F. Webster. 1993. “Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis.†Journal of Marketing 57 (January): 23-37.
-
- Dickson, P.R. 1996. “The Static and Dynamic Mechanics of Competition: A Comment on Hunt and Morgan’s Comparative Advantage Theory.†Journal of Marketing 60 (October): 102-106.
-
- Dierickx, I., and K. Cool. 1989. “Asset Stock Accumulation and Sustainability of Competitive Advantage.†Management Science 35: 1504-1513.
-
- Dreher, A. 1994. “Marketing orientation: How to Grasp the Phenomenon.†Perspectives on Marketing Management. Eds M. J. Baker. New York: John Wiley & Sons.
-
- Farrell, M.A., and E.Oczkowski. 1997. “An analysis of the MKTOR and MARKOR measures of market orientation: An Australian perspective.†Marketing Bulletin 8: 30-40.
-
- Gable, T.G. 1995. “Market orientation: theoretical and methodological concerns.†In Proceedings of the American Marketing Association Summer Educators’ Conference Eds. B. B. Stern and G. M. Zinkham. Chicago II: American Marketing Association, pp.368-375.
-
- Galaskiewicz, J. 1996. “The new network analysis and its application to organizational theory and behavior.†In Networks In Marketing. Ed. D. Iacobucci. Thousand Oaks, CA: Sage.
-
- Gauzente, C. 1999. “Comparing market orientation scales: A content analysis.†Marketing Bulletin 10: 76-82.
-
- Gauzente, Claire. 2001. “Why should time be considered in market orientation research?†Academy of Marketing Science Review 01: http://www.amsreview.org/amsrev/forum/gauzente01-01.html.
-
- Godfrey, P.C., and C. W. L. Hill. 1995. “The problem of unobservables in strategic management research.†Strategic Management Journal 16: 519-533.
-
- Grant, R. 1996. “Prospering in dynamically-competitive environments: Organizational capability as knowledge integration.†Organization Science 7: 375-387.
-
- Greenly, G.E. 1995. “Forms of market orientation in UK companies.†Journal of Management Studies 32: 47-66.
-
- Gronhaug, K., and O. Olson. 1999. “Action research and knowledge creation: merits and challenges.†Qualitative Market Research: An International Journal 2: 6-14.
-
- Gummesson, E. 2001. Are current research approaches in marketing leading us astray? Marketing Theory, v1 (1): 27-48.
-
- Henderson, S. 1998. “No such thing as market orientation – a call for no more papers.†Management Decision 36: 598-609.
-
- Hoskisson, R.E., M. A. Hitt, W. P. Wan, and D. Yiu. 1999. “Theory and research in strategic management: swings of a pendulum.†Journal of Management 25: 417-456.
-
- Hult, G.T.M., and D. J. Ketchen. 2001. “Does market orientation matter?: A test of the relationship between positional advantage and performance.†Strategic Management Journal 22: 899-906.
-
- Hunt, S.H., and R. M. Morgan.1995. “The comparative advantage theory of competition†Journal of Marketing 59 (April): 1-15.
-
- Hyde, K.F. 2000. “Recognising deductive process in qualitative research.†Qualitative Market Research: An International Journal 3: 82-89.
-
- Jick, T.D. 1979. “Mixing qualitative and quantitative methods: Triangulation in action.†Administrative Science Quarterly 24: 602-611.
-
- Jaworski, B.J., and A. K. Kohli. 1993. “Market orientation: Antecedents and consequences.†Journal of Marketing 57 (July): 53-70.
-
- Kohli, A.K., and B. J. Jaworski. 1990. “Market orientation: The construct, research propositions, and managerial Implications.†Journal of Marketing 54 (April): 1-18.
-
- Kohli, A.K., B. J. Jaworski, and A. Kumar.1993. “A measure of market orientation.†Journal of Marketing Research 30 (November): 467-477.
-
- Kotler, P. 1997. Marketing Management: The Millennium Edition. Sydney: Prentice Hall.
-
- Langerak, F., and H. R. Commandeur. 1998. “The influence of market orientation on competitive superiority and performance of industrial business.†Proceedings of the 27th EMAC Conference 3 (May), Stockholm: 91-105.
-
- Melrose, M.J. 2001. “Maximizing the rigor of action research: Why would you want to? How could you?†Field Methods 13: 160-180.
-
- Moriarty, R.T., and J. E. Bateson. 1982. “Exploring complex decision making units: A new approach.†Journal of Marketing 19 (May): 182-191.
-
- Naidu, G.M., and C. L. Narayana. 1991. “How marketing oriented are hospitals in a declining market?†Journal of Health Care Marketing 11 (March): 23-30.
-
- Narver, J.C., and S. F. Slater. 1990. “The effect of a market orientation on business profitability.†Journal of Marketing 54 (October): 20-35.
-
- Narver, J.C., S. F. Slater, and B. Tietje. 1998. “Creating a market orientation.†Journal of Market-Focused Management 2: 241-255.
-
- Olavrrieta, S., and R. Friedmann. 1999. “Market-oriented culture, knowledge-related resources, reputational assets and superior performance: a conceptual framework.†Journal of Strategic Marketing 7: 215-228.
-
- Pelham, A.M. and D. Wilson. 1996. “A longitudinal study of the impact of market structure, and market orientation culture on dimensions of small-firm performance†Journal of the Academy of Marketing Science 24: 27-43.
-
- Penrose, E.T. 1959. The Theory of the Growth of the Firm. New York: Wiley.
-
- Powell, T., and A. Dent-Micallef. 1997. “Information technology as competitive advantage: The role of human, business, and technology resources.†Strategic Management Journal 18: 375-405.
-
- Shapiro, B.P. 1988. “What the hell is market oriented?†Harvard Business Review 66: 119-125.
-
- Reed, R., and R. DeFillippi. 1990. “Causal ambiguity, barriers to imitation, and sustainable competitive advantage.†Academy of Management Review 15: 88-102.
-
- Rouse, M.J., and U. S. Daellenbach. 1999. “Rethinking research methods for the resource-based perspective: Isolating sources of sustainable competitive advantage.†Strategic Management Journal 20: 487-494.
-
- Siguaw, J.A., and A. Diamantopoulos. 1995. “Measuring market orientation: some evidence on Narver and Slater’s three-component scale.†Journal of Strategic Marketing 3: 77-88.
-
- Slater. S.F. 2001. “Market orientation at the beginning of a new millennium.†Managing Service Quality 11: 230-232.
-
- Slater, S.F., and J. C. Narver. 1994. “Does competitive environment moderate the market orientation – performance relationship?†Journal of Marketing 58 (January): 46-55.
-
- Slater, S.F., and J. C. Narver. 1995. “Market orientation and the learning organization.†Journal of Marketing 58 (July): 63-74.
-
- Slater, S.F., and J. C. Narver. 1998. “Customer-led and market-oriented: Lets not confuse the two.†Strategic Management Journal 19: 1001-1006.
-
- Trochim, W.M.K. 1985. “Pattern matching, validity, and conceptualization in program evaluation.†Evaluation Review 9: 575-604.
-
- Webster, F.E. 1994. “Executing the marketing concept.†Marketing Management 3: 9-16.
-
- Wensley, R. 1995. “A critical review of research in marketing.†British Journal of Management 6: 63-82.
-
- Wernerfelt, B. 1984. “A resource-based view of the firm.†Strategic Management Journal 5: 171-180.
-
- Wrenn, B., S. LaTour, and B. Calder. 1994. “Difference in perceptions of hospital marketing orientation between administrators and marketing officers.†Hospital and Health Services Administration 39 (Fall): 341-358.
-
- Wrenn, B. 1997. “Reality based market orientation.†In Proceeding of Marketing Management Association. Chicago, IL: Marketing Management Association and Department of Marketing, School of Business, Indiana State University.
- " name="eprints.referencetext" />
- <meta content="Jones, Colin D. and Hecker, Rob (2003) Market orientation: See no evil, speak no evil, hear no evil. In: 5th World Marketing Congress, 11-14 June 2003, Perth, Australia." name="eprints.citation" />
- <meta content="http://eprints.utas.edu.au/866/1/Author_Version_-_WMC.pdf" name="eprints.document_url" />
- <link rel="schema.DC" href="http://purl.org/DC/elements/1.0/" />
- <meta content="Market orientation: See no evil, speak no evil, hear no evil" name="DC.title" />
- <meta content="Jones, Colin D." name="DC.creator" />
- <meta content="Hecker, Rob" name="DC.creator" />
- <meta content="350204 Marketing and Market Research" name="DC.subject" />
- <meta content="The concept of a market orientation it is not universally accepted to be beneficial despite strong support for its status as an intangible resource supportive of a competitive advantage. Research on market orientation is largely quantitatively based focussing on justifying the performance link rather than determining what actually is a market orientation. This paper contends that in its current state, market orientation research is trapped in a quantitatively-driven research paradigm, unable to investigate and translate what market orientation is and how it can be applied.
- It is suggested an over reliance upon quantitative methods has largely limited research to identifying the relative degree of market orientation for a specific entity within a sample at the expense of expanding our understanding of the construct. A qualitative case study approach potentially offers researchers a means through which to respond to the challenge of Gable's (1995) desired research agenda. Three possible case study approaches are identified; firstly, pattern matching (identify market orientation), secondly, the industrial networks approach (to isolate and explain market orientation), and lastly, action research (to demonstrate the value of future market orientation research).
- " name="DC.description" />
- <meta content="2003-06-11" name="DC.date" />
- <meta content="Conference or Workshop Item" name="DC.type" />
- <meta content="PeerReviewed" name="DC.type" />
- <meta content="application/pdf" name="DC.format" />
- <meta content="http://eprints.utas.edu.au/866/1/Author_Version_-_WMC.pdf" name="DC.identifier" />
- <meta content="http://www.ams-web.org/displaycommon.cfm?an=2" name="DC.relation" />
- <meta content="Jones, Colin D. and Hecker, Rob (2003) Market orientation: See no evil, speak no evil, hear no evil. In: 5th World Marketing Congress, 11-14 June 2003, Perth, Australia." name="DC.identifier" />
- <meta content="http://eprints.utas.edu.au/866/" name="DC.relation" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/BibTeX/epprod-eprint-866.bib" title="BibTeX" type="text/plain" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/ContextObject/epprod-eprint-866.xml" title="OpenURL ContextObject" type="text/xml" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/ContextObject::Dissertation/epprod-eprint-866.xml" title="OpenURL Dissertation" type="text/xml" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/ContextObject::Journal/epprod-eprint-866.xml" title="OpenURL Journal" type="text/xml" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/DC/epprod-eprint-866.txt" title="Dublin Core" type="text/plain" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/DIDL/epprod-eprint-866.xml" title="DIDL" type="text/xml" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/EndNote/epprod-eprint-866.enw" title="EndNote" type="text/plain" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/HTML/epprod-eprint-866.html" title="HTML Citation" type="text/html; charset=utf-8" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/METS/epprod-eprint-866.xml" title="METS" type="text/xml" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/MODS/epprod-eprint-866.xml" title="MODS" type="text/xml" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/RIS/epprod-eprint-866.ris" title="Reference Manager" type="text/plain" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/Refer/epprod-eprint-866.refer" title="Refer" type="text/plain" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/Simple/epprod-eprint-866text" title="Simple Metadata" type="text/plain" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/Text/epprod-eprint-866.txt" title="ASCII Citation" type="text/plain; charset=utf-8" />
- <link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/XML/epprod-eprint-866.xml" title="EP3 XML" type="text/xml" />
-
- </head>
- <body bgcolor="#ffffff" text="#000000" onLoad="loadRoutine(); MM_preloadImages('images/eprints/ePrints_banner_r5_c5_f2.gif','images/eprints/ePrints_banner_r5_c7_f2.gif','images/eprints/ePrints_banner_r5_c8_f2.gif','images/eprints/ePrints_banner_r5_c9_f2.gif','images/eprints/ePrints_banner_r5_c10_f2.gif','images/eprints/ePrints_banner_r5_c11_f2.gif','images/eprints/ePrints_banner_r6_c4_f2.gif')">
-
- <div class="ep_noprint"><noscript><style type="text/css">@import url(http://eprints.utas.edu.au/style/nojs.css);</style></noscript></div>
-
-
-
-
- <table width="795" border="0" cellspacing="0" cellpadding="0">
- <tr>
- <td><script language="JavaScript1.2">mmLoadMenus();</script>
- <table border="0" cellpadding="0" cellspacing="0" width="795">
- <!-- fwtable fwsrc="eprints_banner_final2.png" fwbase="ePrints_banner.gif" fwstyle="Dreamweaver" fwdocid = "1249563342" fwnested="0" -->
- <tr>
- <td><img src="/images/eprints/spacer.gif" width="32" height="1" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="104" height="1" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="44" height="1" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="105" height="1" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="41" height="1" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="16" height="1" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="68" height="1" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="68" height="1" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="68" height="1" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="82" height="1" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="69" height="1" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="98" height="1" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="1" height="1" border="0" alt="" /></td>
- </tr>
- <tr>
- <td colspan="12"><img name="ePrints_banner_r1_c1" src="/images/eprints/ePrints_banner_r1_c1.gif" width="795" height="10" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="1" height="10" border="0" alt="" /></td>
- </tr>
- <tr>
- <td rowspan="6"><img name="ePrints_banner_r2_c1" src="/images/eprints/ePrints_banner_r2_c1.gif" width="32" height="118" border="0" alt="" /></td>
- <td rowspan="5"><a href="http://www.utas.edu.au/"><img name="ePrints_banner_r2_c2" src="/images/eprints/ePrints_banner_r2_c2.gif" width="104" height="103" border="0" alt="" /></a></td>
- <td colspan="10"><img name="ePrints_banner_r2_c3" src="/images/eprints/ePrints_banner_r2_c3.gif" width="659" height="41" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="1" height="41" border="0" alt="" /></td>
- </tr>
- <tr>
- <td colspan="3"><a href="http://eprints.utas.edu.au/"><img name="ePrints_banner_r3_c3" src="/images/eprints/ePrints_banner_r3_c3.gif" width="190" height="31" border="0" alt="" /></a></td>
- <td rowspan="2" colspan="7"><img name="ePrints_banner_r3_c6" src="/images/eprints/ePrints_banner_r3_c6.gif" width="469" height="37" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="1" height="31" border="0" alt="" /></td>
- </tr>
- <tr>
- <td colspan="3"><img name="ePrints_banner_r4_c3" src="/images/eprints/ePrints_banner_r4_c3.gif" width="190" height="6" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="1" height="6" border="0" alt="" /></td>
- </tr>
- <tr>
- <td colspan="2"><img name="ePrints_banner_r5_c3" src="/images/eprints/ePrints_banner_r5_c3.gif" width="149" height="1" border="0" alt="" /></td>
- <td rowspan="2" colspan="2"><a href="/information.html" onMouseOut="MM_swapImgRestore();MM_startTimeout()" onMouseOver="MM_showMenu(window.mm_menu_0821132634_0,0,25,null,'ePrints_banner_r5_c5');MM_swapImage('ePrints_banner_r5_c5','','/images/eprints/ePrints_banner_r5_c5_f2.gif',1);"><img name="ePrints_banner_r5_c5" src="/images/eprints/ePrints_banner_r5_c5.gif" width="57" height="25" border="0" alt="About" /></a></td>
- <td rowspan="2"><a href="/view/" onMouseOut="MM_swapImgRestore();MM_startTimeout()" onMouseOver="MM_showMenu(window.mm_menu_0821133021_1,0,25,null,'ePrints_banner_r5_c7');MM_swapImage('ePrints_banner_r5_c7','','/images/eprints/ePrints_banner_r5_c7_f2.gif',1);"><img name="ePrints_banner_r5_c7" src="/images/eprints/ePrints_banner_r5_c7.gif" width="68" height="25" border="0" alt="Browse" /></a></td>
- <td rowspan="2"><a href="/perl/search/simple" onMouseOut="MM_swapImgRestore();MM_startTimeout()" onMouseOver="MM_showMenu(window.mm_menu_0821133201_2,0,25,null,'ePrints_banner_r5_c8');MM_swapImage('ePrints_banner_r5_c8','','/images/eprints/ePrints_banner_r5_c8_f2.gif',1);"><img name="ePrints_banner_r5_c8" src="/images/eprints/ePrints_banner_r5_c8.gif" width="68" height="25" border="0" alt="Search" /></a></td>
- <td rowspan="2"><a href="/perl/register" onMouseOut="MM_swapImgRestore();MM_startTimeout();" onMouseOver="MM_showMenu(window.mm_menu_1018171924_3,0,25,null,'ePrints_banner_r5_c9');MM_swapImage('ePrints_banner_r5_c9','','/images/eprints/ePrints_banner_r5_c9_f2.gif',1);"><img name="ePrints_banner_r5_c9" src="/images/eprints/ePrints_banner_r5_c9.gif" width="68" height="25" border="0" alt="register" /></a></td>
- <td rowspan="2"><a href="/perl/users/home" onMouseOut="MM_swapImgRestore();MM_startTimeout()" onMouseOver="MM_showMenu(window.mm_menu_0821133422_4,0,25,null,'ePrints_banner_r5_c10');MM_swapImage('ePrints_banner_r5_c10','','/images/eprints/ePrints_banner_r5_c10_f2.gif',1);"><img name="ePrints_banner_r5_c10" src="/images/eprints/ePrints_banner_r5_c10.gif" width="82" height="25" border="0" alt="user area" /></a></td>
- <td rowspan="2"><a href="/help/" onMouseOut="MM_swapImgRestore();MM_startTimeout()" onMouseOver="MM_showMenu(window.mm_menu_0821133514_5,0,25,null,'ePrints_banner_r5_c11');MM_swapImage('ePrints_banner_r5_c11','','/images/eprints/ePrints_banner_r5_c11_f2.gif',1);"><img name="ePrints_banner_r5_c11" src="/images/eprints/ePrints_banner_r5_c11.gif" width="69" height="25" border="0" alt="Help" /></a></td>
- <td rowspan="3" colspan="4"><img name="ePrints_banner_r5_c12" src="/images/eprints/ePrints_banner_r5_c12.gif" width="98" height="40" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="1" height="1" border="0" alt="" /></td>
- </tr>
- <tr>
- <td rowspan="2"><img name="ePrints_banner_r6_c3" src="/images/eprints/ePrints_banner_r6_c3.gif" width="44" height="39" border="0" alt="ePrints home" /></td>
- <td><a href="/" onMouseOut="MM_swapImgRestore()" onMouseOver="MM_swapImage('ePrints_banner_r6_c4','','/images/eprints/ePrints_banner_r6_c4_f2.gif',1);"><img name="ePrints_banner_r6_c4" src="/images/eprints/ePrints_banner_r6_c4.gif" width="105" height="24" border="0" alt="ePrints home" /></a></td>
- <td><img src="/images/eprints/spacer.gif" width="1" height="24" border="0" alt="" /></td>
- </tr>
- <tr>
- <td><img name="ePrints_banner_r7_c2" src="/images/eprints/ePrints_banner_r7_c2.gif" width="104" height="15" border="0" alt="" /></td>
- <td colspan="8"><img name="ePrints_banner_r7_c4" src="/images/eprints/ePrints_banner_r7_c4.gif" width="517" height="15" border="0" alt="" /></td>
- <td><img src="/images/eprints/spacer.gif" width="1" height="15" border="0" alt="" /></td>
- </tr>
- </table></td>
- </tr>
- <tr><td><table width="100%" style="font-size: 90%; border: solid 1px #ccc; padding: 3px"><tr>
- <td align="left"><a href="http://eprints.utas.edu.au/cgi/users/home">Login</a> | <a href="http://eprints.utas.edu.au/cgi/register">Create Account</a></td>
- <td align="right" style="white-space: nowrap">
- <form method="get" accept-charset="utf-8" action="http://eprints.utas.edu.au/cgi/search" style="display:inline">
- <input class="ep_tm_searchbarbox" size="20" type="text" name="q" />
- <input class="ep_tm_searchbarbutton" value="Search" type="submit" name="_action_search" />
- <input type="hidden" name="_order" value="bytitle" />
- <input type="hidden" name="basic_srchtype" value="ALL" />
- <input type="hidden" name="_satisfyall" value="ALL" />
- </form>
- </td>
- </tr></table></td></tr>
- <tr>
- <td class="toplinks"><!-- InstanceBeginEditable name="content" -->
-
-
- <div align="center">
-
- <table width="720" class="ep_tm_main"><tr><td align="left">
- <h1 class="ep_tm_pagetitle">Market orientation: See no evil, speak no evil, hear no evil</h1>
- <p style="margin-bottom: 1em" class="not_ep_block"><span class="person_name">Jones, Colin D.</span> and <span class="person_name">Hecker, Rob</span> (2003) <xhtml:em>Market orientation: See no evil, speak no evil, hear no evil.</xhtml:em> In: 5th World Marketing Congress, 11-14 June 2003, Perth, Australia.</p><p style="margin-bottom: 1em" class="not_ep_block"></p><table style="margin-bottom: 1em" class="not_ep_block"><tr><td valign="top" style="text-align:center"><a onmouseover="EPJS_ShowPreview( event, 'doc_preview_870' );" href="http://eprints.utas.edu.au/866/1/Author_Version_-_WMC.pdf" onmouseout="EPJS_HidePreview( event, 'doc_preview_870' );"><img alt="[img]" src="http://eprints.utas.edu.au/style/images/fileicons/application_pdf.png" class="ep_doc_icon" border="0" /></a><div class="ep_preview" id="doc_preview_870"><table><tr><td><img alt="" src="http://eprints.utas.edu.au/866/thumbnails/1/preview.png" class="ep_preview_image" border="0" /><div class="ep_preview_title">Preview</div></td></tr></table></div></td><td valign="top"><a href="http://eprints.utas.edu.au/866/1/Author_Version_-_WMC.pdf"><span class="ep_document_citation">PDF</span></a> - Requires a PDF viewer<br />65Kb</td></tr></table><p style="margin-bottom: 1em" class="not_ep_block">Official URL: <a href="http://www.ams-web.org/displaycommon.cfm?an=2">http://www.ams-web.org/displaycommon.cfm?an=2</a></p><div class="not_ep_block"><h2>Abstract</h2><p style="padding-bottom: 16px; text-align: left; margin: 1em auto 0em auto">The concept of a market orientation it is not universally accepted to be beneficial despite strong support for its status as an intangible resource supportive of a competitive advantage. Research on market orientation is largely quantitatively based focussing on justifying the performance link rather than determining what actually is a market orientation. This paper contends that in its current state, market orientation research is trapped in a quantitatively-driven research paradigm, unable to investigate and translate what market orientation is and how it can be applied.
- It is suggested an over reliance upon quantitative methods has largely limited research to identifying the relative degree of market orientation for a specific entity within a sample at the expense of expanding our understanding of the construct. A qualitative case study approach potentially offers researchers a means through which to respond to the challenge of Gable's (1995) desired research agenda. Three possible case study approaches are identified; firstly, pattern matching (identify market orientation), secondly, the industrial networks approach (to isolate and explain market orientation), and lastly, action research (to demonstrate the value of future market orientation research).
- </p></div><table style="margin-bottom: 1em" cellpadding="3" class="not_ep_block" border="0"><tr><th valign="top" class="ep_row">Item Type:</th><td valign="top" class="ep_row">Conference or Workshop Item (Paper)</td></tr><tr><th valign="top" class="ep_row">Keywords:</th><td valign="top" class="ep_row">Market Orientation, Marketing Theory, Intangible Resource </td></tr><tr><th valign="top" class="ep_row">Subjects:</th><td valign="top" class="ep_row"><a href="http://eprints.utas.edu.au/view/subjects/350204.html">350000 Commerce, Management, Tourism and Services > 350200 Business and Management > 350204 Marketing and Market Research</a></td></tr><tr><th valign="top" class="ep_row">ID Code:</th><td valign="top" class="ep_row">866</td></tr><tr><th valign="top" class="ep_row">Deposited By:</th><td valign="top" class="ep_row"><span class="ep_name_citation"><span class="person_name">Mr Colin D Jones</span></span></td></tr><tr><th valign="top" class="ep_row">Deposited On:</th><td valign="top" class="ep_row">19 Mar 2007</td></tr><tr><th valign="top" class="ep_row">Last Modified:</th><td valign="top" class="ep_row">09 Jan 2008 02:30</td></tr><tr><th valign="top" class="ep_row">ePrint Statistics:</th><td valign="top" class="ep_row"><a target="ePrintStats" href="/es/index.php?action=show_detail_eprint;id=866;">View statistics for this ePrint</a></td></tr></table><p align="right">Repository Staff Only: <a href="http://eprints.utas.edu.au/cgi/users/home?screen=EPrint::View&eprintid=866">item control page</a></p>
- </td></tr></table>
- </div>
-
-
-
- <!-- InstanceEndEditable --></td>
- </tr>
- <tr>
- <td><!-- #BeginLibraryItem "/Library/footer_eprints.lbi" -->
- <table width="795" border="0" align="left" cellpadding="0" class="footer">
- <tr valign="top">
- <td colspan="2"><div align="center"><a href="http://www.utas.edu.au">UTAS home</a> | <a href="http://www.utas.edu.au/library/">Library home</a> | <a href="/">ePrints home</a> | <a href="/contact.html">contact</a> | <a href="/information.html">about</a> | <a href="/view/">browse</a> | <a href="/perl/search/simple">search</a> | <a href="/perl/register">register</a> | <a href="/perl/users/home">user area</a> | <a href="/help/">help</a></div><br /></td>
- </tr>
- <tr><td colspan="2"><p><img src="/images/eprints/footerline.gif" width="100%" height="4" /></p></td></tr>
- <tr valign="top">
- <td width="68%" class="footer">Authorised by the University Librarian<br />
- © University of Tasmania ABN 30 764 374 782<br />
- <a href="http://www.utas.edu.au/cricos/">CRICOS Provider Code 00586B</a> | <a href="http://www.utas.edu.au/copyright/copyright_disclaimers.html">Copyright & Disclaimers</a> | <a href="http://www.utas.edu.au/accessibility/index.html">Accessibility</a> | <a href="http://eprints.utas.edu.au/feedback/">Site Feedback</a> </td>
- <td width="32%"><div align="right">
- <p align="right" class="NoPrint"><a href="http://www.utas.edu.au/"><img src="http://www.utas.edu.au/shared/logos/unioftasstrip.gif" alt="University of Tasmania Home Page" width="260" height="16" border="0" align="right" /></a></p>
- <p align="right" class="NoPrint"><a href="http://www.utas.edu.au/"><br />
- </a></p>
- </div></td>
- </tr>
- <tr valign="top">
- <td><p> </p></td>
- <td><div align="right"><span class="NoPrint"><a href="http://www.eprints.org/software/"><img src="/images/eprintslogo.gif" alt="ePrints logo" width="77" height="29" border="0" align="bottom" /></a></span></div></td>
- </tr>
- </table>
- <!-- #EndLibraryItem -->
- <div align="center"></div></td>
- </tr>
- </table>
-
- </body>
- </html>